Back to Blog

NAR Settlement Update: Why Finding a Trustworthy real estate agent Matters More Than Ever

Richard Kastl
Feature image

Finding a trustworthy real estate agent remains crucial despite industry changes, as a groundbreaking study reveals the NAR’s $418 million settlement had surprisingly modest effects on real estate commissions.

The research shows commission rates stayed stable and buyers still overwhelmingly prefer working with experienced agents and realtors. When you’re ready to buy or sell property, finding a real estate agent who understands these changes matters more than ever.

This data proves what industry professionals, including professional real estate agents and trusted real estate brokers certified by the National Association of Realtors, knew all along: a good agent provides irreplaceable value when buying or selling a home, regardless of regulatory changes. The agent you choose should understand both the current market conditions and local market dynamics, guiding buyers and sellers through every step of the process.

Understanding the NAR Settlement

The 2024 settlement addressed commission practices affecting the $180 billion annual commission market.

Key changes included:

Despite predictions of major disruption, the impact proved minimal.

The Study’s Surprising Findings

Comprehensive research revealed unexpected stability:

Buyer Behavior Changes

The data shows buyers still recognize the value of reliable real estate representation. When you choose a real estate agent, you’re investing in expertise that saves time and money. To find a trustworthy professional who will serve as the right real estate agent for your needs:

These modest shifts contradict doomsday predictions.

Commission Rate Stability

Contrary to expectations:

The market validated agent worth.

Experience Matters More

First-time homebuyers and experienced buyers increasingly seek local real estate professionals with:

When evaluating prospective agents, interview multiple agents to find one who demonstrates commitment to their profession and adheres to a strict code of ethics. Make sure the agent you select has the skills and experience, recent sales data, and certifications like Certified Residential Specialist (CRS) or Accredited Buyer’s Representative (ABR). Whether you’re buying or selling a house, seek personal referrals and check customer reviews to find agents who will serve your needs and work within their fiduciary duty to represent your interests. Experienced agents who serve both buyer’s and seller’s interests saw increased demand and deliver better return on investment, creating a strong working relationship based on trust.

Why Buyers Still Choose Professional Representation

The study confirms buyers value agent services:

Complex Transaction Navigation

Agents handle critical details. Here are key questions to ask about their process:

DIY attempts often fail expensively.

Market Knowledge Advantage

Professional agents provide:

Information asymmetry favors represented buyers.

Risk Mitigation

Agents protect against:

Professional guidance prevents costly mistakes.

What Actually Changed

While dramatic shifts didn’t materialize, some adjustments occurred:

Enhanced Transparency

Here are top tips for navigating the new requirements. While you might use Zillow or another website to find initial leads, verify credentials through your state’s real estate commission website. To find a real estate agent who adheres to these standards:

Transparency benefits all parties and helps homebuyers make informed decisions.

Professionalism Emphasis

The settlement encouraged:

Quality agents thrived.

Market Education

Consumers gained:

Finding Your Trustworthy real estate agent

The settlement reinforces the importance of choosing qualified professionals:

Essential Qualities

Look for agents with:

Red Flags to Avoid

Be wary of:

Verification Steps

Always:

Regional Market Variations

Settlement impact varies by location.

Established markets like Brentwood, California saw minimal change.

Growing areas like Austin, Texas adapted quickly.

Local expertise matters more than ever.

The Value Proposition Remains Strong

Professional agents deliver measurable benefits:

For Buyers

For Sellers

Market Efficiency

Agents facilitate:

Industry Evolution, Not Revolution

The settlement represents progression:

Positive Changes

Continuity

Adapting to New Norms

Successful agents embrace changes:

Communication Excellence

Top performers:

Service Differentiation

Leading agents:

Client Focus

The best professionals:

Choosing Representation Wisely

The settlement makes agent selection more important:

Interview Questions

Ask candidates:

  1. How do you structure compensation?
  2. What services do you provide?
  3. Can you share recent results?
  4. How do you handle challenges?
  5. What makes you different?

Evaluate Responses

Look for:

The Bottom Line

The NAR settlement changed processes, not fundamentals.

Quality agents remain essential.

Their expertise, networks, and skills provide irreplaceable value.

Smart consumers recognize this reality.

Future Outlook

The industry continues evolving positively:

Trustworthy real estate agents lead this evolution.

Taking Action

Don’t let industry changes confuse your decision.

Professional representation remains valuable.

Focus on finding the right agent.

Their expertise protects your interests.

Frequently Asked Questions

Did the NAR settlement reduce agent commissions?

No. The study found commission rates remained stable with only minor variations in specific markets.

Can I still use a buyer’s agent after the settlement?

Absolutely. The settlement simply requires written agreements explaining services and compensation upfront.

Are experienced agents worth their commissions?

Yes. The study confirmed buyers working with experienced agents achieved better outcomes and smoother transactions.

How has buyer behavior changed?

Minimally. Only 2% more buyers attempted unrepresented purchases, primarily in states without existing agreement requirements.

Should I try buying without an agent to save money?

Statistics show unrepresented buyers often pay more, face greater risks, and experience more transaction failures.

What should I look for in an agent post-settlement?

Seek experienced professionals who clearly explain their services, demonstrate market knowledge, and maintain strong ethics.


The NAR settlement proves quality matters. Find your trustworthy real estate agent who combines experience, integrity, and proven results for your real estate success.


Source: SSRN Research Paper - NAR Settlement Impact Study

Richard Kastl

Richard Kastl

Real Estate Investor & Digital Entrepreneur

Richard Kastl has been a real estate investor since 2018 and is an entrepreneur with expertise as a web developer, digital marketer, copywriter, conversion optimizer, AI enthusiast, and overall talent stacker. He combines his technical skills with real estate knowledge to provide valuable insights and help people make informed decisions in their property journey.

Related Articles

← Back to Blog