Understanding the confusing terminology and which agent you actually need
Last Updated: January 2026
When you start researching how to buy or sell a home, you'll quickly encounter some confusing terminology: listing agent, selling agent, buyer's agent, seller's agent. These terms are often used interchangeably, but they actually refer to different roles in a real estate transaction.
The confusion is understandable. Why would a "selling agent" represent the buyer? And isn't a "listing agent" also selling the home? In this guide, we'll cut through the jargon and explain exactly what each type of agent does, who they represent, and which one you need for your real estate transaction.
Before we dive into the details, here's the simple breakdown:
Yes, it's counterintuitive. The "selling agent" doesn't represent the seller, they represent the buyer. The terminology comes from the fact that the selling agent is the one who actually "sells" the home by bringing a buyer to complete the transaction.
| Term | Who They Represent | Also Called |
|---|---|---|
| Listing Agent | Home Seller | Seller's Agent |
| Selling Agent | Home Buyer | Buyer's Agent |
A listing agent (also known as a seller's agent) is a real estate professional who represents homeowners looking to sell their property. The term "listing agent" comes from the fact that they "list" the home for sale on the Multiple Listing Service (MLS) and other marketing platforms.
When you hire a listing agent to sell your home, they'll handle numerous responsibilities throughout the selling process:
The listing agent has a fiduciary duty to the seller, meaning they are legally obligated to act in the seller's best interests. This includes getting the highest possible price, protecting confidential information, and providing honest advice.
Listing agents are typically compensated through a commission that's negotiated when you sign the listing agreement. Historically, this was around 5-6% of the sale price, with half going to the listing agent and half to the buyer's agent.
However, following the 2024 NAR settlement, commission structures have become more flexible. Sellers now negotiate the listing agent's commission separately, and buyer's agent compensation is no longer automatically included or advertised on the MLS.
A selling agent (more commonly called a buyer's agent) is a real estate professional who represents homebuyers in a transaction. Despite the confusing name, the selling agent works for the buyer, not the seller.
The term "selling agent" originates from industry terminology that predates modern buyer representation. From the perspective of the real estate transaction, the selling agent is the one who actually "sells" the property, they bring the buyer who makes the purchase happen.
Think of it this way: the listing agent lists the home, and the selling agent sells it by finding a buyer. However, because this terminology is so confusing to consumers, many in the industry now prefer the clearer term "buyer's agent."
When you work with a buyer's agent, they help you navigate the entire home-buying process:
Like listing agents, buyer's agents have a fiduciary duty to their clients. This means they must prioritize your interests, keep your information confidential (like how much you're actually willing to pay), and provide honest guidance.
Historically, buyer's agents were paid through a commission split offered by the seller via the MLS. The seller's commission was divided between the listing agent and whichever agent brought the buyer.
After the 2024 NAR settlement, this changed significantly:
This shift means buyers should discuss compensation with their agent upfront and factor potential agent fees into their home-buying budget.
No, listing agent and seller's agent mean the same thing. Both terms refer to the real estate agent who represents the homeowner selling the property. You may hear either term used depending on the context:
Both terms are correct and widely used in the real estate industry.
Similarly, selling agent and buyer's agent refer to the same role, the agent who represents the homebuyer. However, "buyer's agent" is the more consumer-friendly term because it clearly indicates who the agent works for.
The real estate industry has increasingly moved toward using "buyer's agent" to avoid confusion. When you're searching for an agent to help you buy a home, either term will work, but asking for a "buyer's agent" leaves no room for misunderstanding.
In a typical real estate transaction, the listing agent and selling agent work on opposite sides of the deal:
| Aspect | Listing Agent (Seller's Agent) | Selling Agent (Buyer's Agent) |
|---|---|---|
| Represents | Home Seller | Home Buyer |
| Primary Goal | Sell for highest price | Buy for best value |
| Key Tasks | List, market, negotiate for seller | Search, show, negotiate for buyer |
| Fiduciary Duty | To the seller | To the buyer |
| Commission Source | Paid by seller | Varies (buyer or seller) |
Both agents communicate throughout the transaction to facilitate the sale, but each maintains their duty to advocate for their own client's interests.
Sometimes, one agent represents both the buyer and the seller in the same transaction. This is called dual agency.
Dual agency can occur when:
While dual agency is legal in most states, it creates an inherent conflict of interest. How can one agent advocate for the highest price (seller's interest) while also fighting for the lowest price (buyer's interest)?
In dual agency situations, the agent typically becomes a neutral facilitator rather than an advocate for either party. Both buyer and seller must provide informed consent, and the agent must disclose the dual agency relationship.
Learn more about dual agency and its implications →
You need a listing agent (seller's agent). This agent will:
You need a buyer's agent (selling agent). This agent will:
You may work with one agent for both transactions, or you might use different agents. Many people prefer working with one trusted agent who understands their complete situation, selling their current home while buying a new one.
Whether you're buying, selling, or both, get matched with a pre-vetted local agent.
Find My Agent →Whether you're looking for a listing agent or buyer's agent, ask these questions:
See our complete list of questions to ask a real estate agent →
The 2024 National Association of Realtors (NAR) settlement significantly changed how real estate agent commissions work. Here's what buyers and sellers need to know:
These changes make agent compensation more transparent and negotiable for everyone involved.
A listing agent represents the home seller and is responsible for marketing the property, while a selling agent (also called a buyer's agent) represents the buyer looking to purchase a home. The listing agent lists the property for sale; the selling agent brings the buyer who purchases it. Both agents work on opposite sides of the same transaction.
Yes, a seller's agent and a listing agent are the same thing. Both terms refer to the real estate agent who represents the homeowner selling the property. They list the home on the MLS, market it to potential buyers, and negotiate on behalf of the seller to get the best possible price and terms.
The buyer's agent is sometimes called a "selling agent" because they are the agent who ultimately "sells" the home by bringing a successful buyer to the transaction. While this terminology is confusing, it comes from the perspective that the selling agent completes the sale by finding the buyer. Many prefer the clearer term "buyer's agent" to avoid confusion.
Traditionally, the total real estate commission (typically 5-6% of the sale price) was split between the listing agent and the buyer's agent. However, following the 2024 NAR settlement, commission structures have changed. Now, buyer's agent compensation is negotiable and may be paid directly by buyers rather than automatically split from the seller's commission.
Yes, this is called dual agency, where one agent represents both the seller and the buyer in the same transaction. Dual agency is legal in most states but requires disclosure and consent from both parties. Some states like Florida, Colorado, and Kansas have banned dual agency because of potential conflicts of interest.
To buy a house, you need a buyer's agent (sometimes called a selling agent). This agent will help you search for homes, arrange showings, write offers, negotiate on your behalf, and guide you through the closing process. Having your own agent ensures someone is looking out for your best interests as the buyer.
The terminology can be confusing, but here's what matters:
Whatever your real estate needs, working with an experienced agent who understands your goals and local market can make the difference between a stressful transaction and a smooth one.
Get matched with a pre-vetted real estate professional who specializes in what you need.
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